You need to make sure all the fields are completed and attach relevant supporting documents such as the proof of identity and latest medical report. You can submit the completed form and supporting documents to us through your Sale staff at ACLEDA Bank Branch, Individual Insurance Agent or at our Prudential Cambodia Customer Service Centre.

You can apply changing your information or reinstatement of your policy by simply downloading the application form in the above section, take a selfie with your ID card, take a close up photo of your ID card, and send them to our email via pcla.alteration@prudential.com.kh.

You may pay via:

• Standing order at ACLEDA bank or other banks*

• Bank transfer at ACLEDA bank or other banks*

• Cash payment at ACLEDA bank bank, or other banks* or Prudential Cambodia Customer Service Center.

• Cheque payment at ACLEDA bank, or other banks* or Prudential Cambodia Customer Service Center.

You may contact your Sale staff, Individual Insurance Agent or call our centre at +855(0) 23 964 222 / 1800​ 21 22 23. Alternatively, you can write to us at info@prudential.com.kh or pcla.alteration@prudential.com.kh.

To assist our customers in accessing premium payment information, Prudential Cambodia has set up a series of information provisions. Our Customers can receive information via email, the phone call from our Customer Service representative, and SMS. You may view the below video for detail information.