How to Submit Claim

Note: Depending of the nature of the claim, additional of document may be required.

 
 
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STEP 1

Visit your Financial Consultant (FC) at ACLEDA Bank or Life Insurance Consultant (LIC) or Customer Service Center of Prudential Cambodia

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STEP 2

Submit your completed form to your Financial Consultant (FC) at ACLEDA Bank or Life Insurance Consultant (LIC) or Customer Service Center of Prudential Cambodia for processing

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STEP 3

Submit all required documents:

  • Beneficiary's Identity card
  • Original Life Insurance Certificate or a Statement from the beneficiary confirming the loss if the original Life Insurance Certificate has been lost
  • Original Copy Death Certificate or Total Permanent Disability
  • Other accident or illness/treatment evidences from hospital/clinic and/or competent authority

Download Claim Forms

Claim Event Note Download
Claim Request Download

 

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